WIX Radial Seal Outer Air

Returning Merchandise

New and un-used stock items maybe returned for refund within 30 days of purchase. No returns are accepted without prior authorization, call 888-771-1894 or email sales@hydrauliccylindersinc.com to receive a return authorization number. Make sure to properly package your item to avoid damage in transit. Hydraulic Cylinders Inc. is not responsible for any shipping charges or damages for the return of product to Hydraulic Cylinders Inc. It is the responsibility of the sender to provide for all shipping, handling, and insurance charges.

WIX filters come with a limited warranty. WIX warrants their filters to be free from defects in materials and workmanship during the recommended service life period. Non-filter products are warranted for a period of one (1) year.

Key Conditions

It is the buyer’s responsibility to determine the correct OEM filter for their application and the proper WIX cross-reference. To file a claim, it must be submitted within 30 days of discovering damage to a WIX representative or distributor. WIX reserves the right to inspect the filter, equipment, and service records.

Warranty Exclusions

The warranty does not cover the following:

• Use in competitive racing, modified high-performance engines, or aviation applications
• Damage or failure caused by improper installation, misuse, modification, accidents, or abuse
• Use of motor oil other than the viscosity and type recommended by the engine or equipment manufacturer
• Filters submitted in a condition that prohibits evaluation and testing
• Costs of repairs not directly attributable to a defective filter
• Towing fees, rental car fees, or other incidental expenses not specifically provided for under the warranty

Liability Limitations

WIX limits liability for special, incidental, or consequential damages, including claims for loss of use of the engine or equipment, loss of time, inconvenience, or commercial loss. The duration and remedies of all implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of the express limited warranty.