OUR STORY

OUR STORY

OUR STORY

OUTSTANDING CUSTOMERS

who we are - our customersCustomers are the best part of our business. Whether you’re a manufacturer looking for a hydraulic cylinder solution, an end user with down equipment needing an aftermarket replacement, or a fluid power reseller providing solutions to your customers, our customers are a diverse group, we’re proud to serve. Customer feedback is one of our biggest assets, let us know how we can serve you better.

EXPERT STAFF

who we are - expert staffOur staff is well versed and deep in experience with hydraulic cylinders across a broad range of industries and applications. The staff utilizes industry-leading databases containing thousands of records to help identify the proper replacement hydraulic cylinder. This combined experience and knowledge, allows our team the ability to provide customers with options, answers, accuracy, quality and prompt response to demolish downtime for your business.

SUPPLIER NETWORK

who we are - supplier networkKnowing that not any one hydraulic cylinder manufacturer can be a single source for all industries and applications, Hydraulic Cylinders Inc. has pulled together the best combination of suppliers to be your single source. This allows us to provide both industrial as well as mobile style hydraulic cylinders for commodity applications or special built requirements. Our component parts are manufactured in the USA with quality second to none so you get the right part, that lasts longer, every time.

CAPABILITIES

CAPABILITIES

CAPABILITIES

CYLINDER INVENTORY

We understand that having inventory on the shelf and ready to ship is the fastest way to fulfill a replacement hydraulic cylinder requirement.

With investment in hundreds of hydraulic cylinder replacement line items on the shelf, our customers know that they are working with a company which is committed to demolishing downtime and finding solutions for their specific hydraulic cylinder requirements.

In addition to the inventory on our shelves, we have access to numerous stocking warehouses throughout the country to better serve you and get you what you need as fast as possible, no matter where you’re located.

BUILD TO ORDER / PRODUCT DEVELOPMENT

Our product development team works with customers in developing and providing replacement hydraulic cylinders which are not readily available and need to be manufactured on a custom basis.

We’re always looking for different industries that are in need of a better hydraulic cylinder solution than what is readily available through the existing Equipment Manufacturer dealership network.

There are a wide range of products in the cylinder industry and having a specialist working on behalf of the customer is very important. With our years of experience, our business is positioned to provide prompt service, value and long lasting customer relationships.

We work toward getting you better products and better service without a higher price.

ORDERING / SHIPPING / MUNICIPALITY

ORDERING / SHIPPING / MUNICIPALITY

ORDERING / SHIPPING / MUNICIPALITY

QUESTIONS? NEED A QUOTE? READY TO ORDER?

Call 888-771-1894 or email us at sales@hydrauliccylindersinc.com, our knowledgeable staff is eager to assist you with ordering questions.

Payments

  • Credit Cards: Visa, MasterCard, Discover, and American Express by phone 888-771-1894, email sales@hydrauliccylindersinc.com, or fax 888-693-8681
  • Checks or Money Orders: submit your order by mail to PO Box 490517 Minneapolis, MN 55449. Returned check fee is $25.00

Shipping

  • Orders of in stock items placed Monday-Friday, (excluding major US holidays) before 12:00 pm CST will be processed on the same day. If the order is expedited (Next Day Air or Second Day) it will be processed and shipped on the same day if placed before 3:00 pm CST. Orders placed after these cutoff times will be processed on the next business day (Monday – Friday, excluding major US holidays). Customers are responsible for shipping costs. If an item is out of stock we will inform you of the expected delay. Shipments cannot be sent to PO boxes.
  • Items less than 150 lbs., are shipped via small parcel carrier.
  • Items over 150 lbs., are shipping via FedEx Freight. A residential delivery fee will apply to shipments made to residential or rural areas. Residential addresses may also experience some additional delays.
  • Damage claims: if you receive a shipment that is freight damaged or missing due to a broken box, contact a Hydraulic Cylinder Inc. representative immediately to file a claim at 888-771-1894.

Municipality

Hydraulic Cylinders Inc. technical sales personnel have the knowledge and capability to fulfill municipal and export bid requirements for hydraulic cylinder purchases.

Years of experience ensures an understanding in how to get you what you want, in the manner that you need it while meeting your municipal and international regulations.

Let us have the opportunity to show you the Hydraulic Cylinders Inc. advantage by calling us today for more information on our municipal and exporting capabilities with hydraulic cylinders, and component parts.

Returning Merchandise

New and un-used stock items maybe returned for refund within 30 days of purchase. No returns are accepted without prior authorization, call 888-771-1894 or email sales@hydrauliccylindersinc.com to receive a return authorization number. Make sure to properly package your item to avoid damage in transit. Hydraulic Cylinders Inc. is not responsible for any shipping charges or damages for the return of product to Hydraulic Cylinders Inc. It is the responsibility of the sender to provide for all shipping, handling, and insurance charges. Please make sure your Return Authorization number is clearly marked on the outside of the carton. Ship the merchandise and a copy of the invoice or packing slip freight prepaid to:

Hydraulic Cylinders Inc.
Returns Dept. RGA#_________
1225 187th Lane NE
East Bethel, MN 55011

Limited Warranty

Many products available through Hydraulic Cylinders Inc. are warranted by their individual manufacturers.

  • Disassembling parts voids warranties.
  • Returns found to be due to misuse or misapplication are not covered.

Hydraulic Cylinders Inc. does not warrant or provide engineering advice as to the fitness and purpose of any product for any customer’s application of use. Hydraulic Cylinders Inc. is not responsible for determining the applicability of any product for use, including any product purchased from Hydraulic Cylinders Inc. under all circumstances and regardless of any presale statements made by customers as to the anticipated use of any product. It is the customer’s responsibility to rely solely on its own engineers or retained consultants in regards to whether any product purchased from Hydraulic Cylinders Inc. meets any and all federal, state, or local rule, regulation, standard, or need, use and applicability.

 

WHO WE ARE

Hydraulic Cylinders Inc. is a full line supplier of hydraulic cylinders. As the name implies, all we do is hydraulic cylinders, component parts and accessories.  Our capabilities foster a culture that understands when a customer needs a replacement cylinder, they need to know that it’s right. Our team of Hydraulic Cylinder Experts are made up of professionals with many years experience in the fluid power industry.

We’ve built our business around the customer, stocking the right hydraulic cylinders for the industry demands, working to develop new cylinders not readily available to provide to customers, and understanding the exporting regulations, and the various requirements for working with municipalities, Hydraulic Cylinders Inc. is here to serve you.